Refund policy

We want you to be completely satisfied with your Road Gearz purchase. Here's our 60-day return policy to ensure a hassle-free experience:

Eligibility:

• You have 60 days from the date of receiving your item to request a return.
• The item must be in the same condition, unworn, unused, with tags, and in its original packaging.
• A valid receipt or proof of purchase is required.

Initiating a Return:

• Contact us at support@roadgearz.com to start the return process.
• If your return is accepted, we'll provide you with a return shipping label and instructions for sending the package.
• Items returned without prior authorization will not be accepted.

Damages and Issues:

• Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately for assistance.

Non-Returnable Items:

• Some items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, or gases.
• Sale items and gift cards are non-returnable.

Exchanges:

• For a quick exchange, return the original item, and upon acceptance, make a separate purchase for the desired item.

Refunds:

• Once we receive and inspect your return, we'll notify you of the refund status.
• Approved refunds will be processed automatically to your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.

For any return-related questions or concerns, reach out to us at support@roadgearz.com. Thank you for choosing Road Gearz. Ride with confidence!